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Privacy Policy

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The content on this website is for informational purposes only and does not constitute legal, professional, or business advice. All work samples reflect publicly shareable versions of past projects and do not imply endorsement by any client or organization.

Privacy Policy

Effective Date: September 2025

This Privacy Policy explains how Serene Scene collects, uses, and protects information when you visit our website or contact us about a booking.

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Information We Collect

  • Device & usage data: IP address, browser type, pages viewed, referring/exit pages, timestamps, and general location (via your IP). We may use cookies or similar technologies to understand site use and improve performance.

  • Contact details you provide: name, email address, phone number, and message content when you submit a form, email, or call us.

  • Booking-related information: requested dates, number of guests, and other trip details you choose to share. If payment is processed through a third party, your payment information is handled by that provider (we do not store full card numbers).

 

How We Use Your Information

  • Respond to inquiries, booking requests, and guest service needs.

  • Operate, maintain, and improve the website experience.

  • Protect our site, guests, and property from misuse and fraud, and comply with legal obligations.

  • Communicate important updates about your reservation, policies, or island conditions that may affect your stay.

 

How We Share Information

We do not sell your personal information. We may share limited information with trusted service providers who help us operate the website, manage communications, or process payments (for example, hosting, email, or analytics providers). These providers may only use your information to perform services for us and must protect it appropriately. We may also disclose information if required by law or to protect our rights, safety, or property.

 

Cookies & Similar Technologies

We may use cookies and similar technologies to remember preferences and analyze site traffic. You can control cookies through your browser settings; disabling cookies may affect certain site features.

 

Data Security

We use reasonable safeguards to protect information, but no method of transmission or storage is 100% secure. Please take care with what you send via email or unsecured networks.

 

Data Retention

We keep personal information only as long as needed for the purposes described in this policy—such as responding to your inquiry, managing a booking, meeting legal or accounting requirements, or resolving disputes.

 

Your Choices & Rights

  • Access/Update: You may request access to or correction of your personal information.

  • Deletion: You may request that we delete information we no longer need, subject to legal requirements.

  • Opt‑out: You can opt out of non‑essential communications at any time.

To make a request, contact us using the details below. Depending on your location, you may have additional rights under applicable laws.

 

Children’s Privacy

Our website and rental services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

 

International Visitors

If you access the site from outside the U.S., you understand that your information may be transferred to and processed in the United States and the U.S. Virgin Islands, where data protection laws may differ from those in your jurisdiction.

 

Do Not Track

Your browser may send a “Do Not Track” (DNT) signal. We do not alter our data practices in response to DNT signals at this time.

 

Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” will reflect the latest version. Material changes will be posted on this page.

 

Contact Us

 

© 2025 Serene Scene • Fish Bay, St. John, USVI

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